1. What is XToyHub.store?

XToyHub.store is a U.S.-based online store specializing in adult pleasure products. We offer a curated selection of premium sex toys, sensual lingerie, lubricants, and intimacy-enhancing accessories designed to elevate your personal experiences and relationships.

2. What kinds of products do you sell?

We carry a wide range of products including:

  • Vibrators & massagers
  • Dildos & anal toys
  • Erotic lingerie & wearables
  • Lubricants, massage oils, and arousal gels
  • Bondage gear & pleasure accessories

Each item is hand-selected for quality, safety, and customer satisfaction.

3. Is your packaging discreet?

Absolutely. We respect your privacy. All orders are shipped in plain, unbranded packaging with no external labels or markings that indicate the contents or our store name.

4. What payment methods do you accept?

XToyHub.store accepts:

  • All major credit cards (Visa, Mastercard, American Express)
  • Debit cards
  • Secure third-party payment gateways (e.g., PayPal, if enabled)

All transactions are encrypted and processed securely.

5. How long does shipping take?

Orders are processed within 24 to 72 business hours. Once shipped, standard U.S. shipping typically takes 3–7 business days depending on your location and selected shipping method.

6. Do you ship internationally?

At this time, we only offer shipping within the United States.

7. What is your return policy?

Due to the intimate nature of our products, we do not accept returns or exchanges for hygiene and health reasons. However, we stand by the quality of our items and offer a 7-day warranty for manufacturing defects or malfunctions.

8. How do I file a warranty claim?

If your item is defective, contact us within 7 days of receiving it at [your email]. Include:

  • Order number
  • Description of the issue
  • Clear images and/or a video showing the defect

Our team will review your claim and offer a replacement or refund if approved.

9. Do you offer free shipping?

Yes, we may offer free shipping on orders over a certain amount, as detailed on our website. Check our Shipping Policy page for the latest promotions.

10. How can I contact customer support?

We’re here to help! Reach us anytime at [your support email]. Our team will respond as quickly as possible during business hours.

11. Are your products safe to use?

Yes. We only source products from reputable, safety-certified manufacturers. Each item is vetted for quality, body-safe materials, and durability. Always follow usage instructions for best results.

12. How do I choose the right product for me?

Our website offers detailed product descriptions, size guides, and customer reviews to help you decide. If you still have questions, our customer support team is happy to offer personalized guidance.

13. Can I track my order?

Yes! Once your order ships, you’ll receive a shipping confirmation email with a tracking link so you can follow your package every step of the way.

14. How can I stay updated on promotions and new arrivals?

Sign up for our newsletter and follow us on social media to get:

  • Exclusive deals
  • Product launches
  • Erotic tips and guides

Be the first to know about all things XToyHub!

15. Do you offer gift cards?

Yes! Our digital gift cards are available in multiple denominations and make the perfect intimate gift for any occasion.